Storm Damage Warranty

In the unfortunate event that your high tunnel experiences storm damage, simply reach out to our customer service team to initiate the claims process. Our knowledgeable staff will provide you with the necessary assistance and guidance. When filing a claim, please include detailed information and photographs of the damage incurred. Tunnels with a storm damage warranty will be eligible for a 50% price reduction for any replacement parts needed to repair the tunnel, plus free shipping. Tunnels without a storm damage warranty will not be eligible for this discount and replacement parts will be provided at full price.

Upon receipt of your claim, we will meticulously assess the damage based on the photographs provided. If the damage falls within the scope of the warranty, we will promptly proceed with the required repairs or replacement. Labor or crop loss will not be covered. Rest assured, throughout this process we will maintain clear and open communication with you to ensure a satisfactory resolution within these guidelines.

Please note that our warranty is non-transferable and remains tied to the original owner for the duration of the ten-year coverage period. Should you require any clarification or have inquiries regarding the warranty terms, our customer service team is available to assist you.